We’ve answered our most frequently asked questions about ordering from us below. If the answer to a question you have isn’t answered below please contact us.

How many men experience hair loss?

Up to half of all men by the age of 50 experience hereditary hair loss.

Male pattern baldness affects 50% of men.  It can start in your teens, 20s or 30s.

What causes Hair Loss?

Hair loss can be caused by a variety of different factors from stress to poor nutrition. Although the precise cause of hair loss is not currently understood it is usually associated with factors such as family history, medical conditions, medication and changing hormones. In 95% of cases the cause will be Androgenetic Alopecia (AGA) also known as hereditary hair loss or male pattern baldness. Age, hereditary factors and hormone activity combine resulting in the shortening of the hair growth cycle and steady inactivation of the hair follicles.  In time, this produces finer hair, shorter, less visible hairs and the follicles eventually become incapable of producing visible hair.

What Is Abnormal Hair Loss?

Abnormal hair loss is when the rate of shedding exceeds that of a healthy head of hair. On average adults have around 100,000 strands of individual hairs on their head.  An adult who is not experiencing hair loss will typically shed 40 to 120 strands per day. If there is a noticeable increase in the number of hairs collected on your comb or pillow then this could be a sign of abnormal hair loss. It is important to take note of the number of strands lost per day or whether there is any observable changes in appearance, such as thinning on the scalp or receding hairline.

What is DHT?

DHT stands for dihydrotestosterone. It is a naturally occurring metabolite of the human body and the primary cause of hereditary hair loss in both men and women. Rather than causing hair to fall out, DHT restricts and slows down growth ultimately leading to hair loss.  

Studies show that DHT is an essential hormone for the development of male characteristics in adolescence but it is also responsible for hair loss and other conditions later in life. So while it contributes to the development of a deep voice and facial hair during puberty, it can later have detrimental effects on health. DHT disrupts the natural flow of vitamins, minerals and proteins to hair follicles, preventing them from the nourishment they need to maintain normal hair growth. This ultimately leads to permanent follicle shrinkage and a slowing down of the growth cycle. 

Everybody produces DHT however not everyone is affected by it. Men with a genetic predisposition for hair loss should seek treatment if they want to reverse shedding and safeguard themselves from the negative effects of DHT.

Left untreated DHT will continue to prevent growth and each cycle will produce thinner, finer and less visible hair.

How long does it take before Minoxidil starts to work?

This will vary. Clinical studies have shown that regrowth can occur as early as 8 weeks but it can take up to 16 weeks to see results. Just bear in mind, results will vary from person to person, so you just need to be patient.

When you first start using, you may notice a temporary increase in hair loss in the first 2–6 weeks. This is entirely normal and is actually good news – it shows that your hair is shifting from a dormant phase to an active growing phase.

Will MINOXIDIL work for everybody?

No, there are several factors that may influence the effects including:

The predominance of hereditary hair loss in your family
The length of time you have been losing your hair
The specific type of hair loss condition you have
The area of hair loss on your scalp
However, MINOXIDIL 5% is proven to stabilise hair loss in 4 out of 5 men.

How long will a bottle or can last?

Based on the recommended dose, approximately 30 days. As you near the end of one bottle/can, make sure you buy your next pack so you don't miss any applications.

If I use more often will it work faster?

No. Your hair won't grow any faster or better if you apply it more than twice a day and you increase the risk of side effects.

How long should I keep using Minoxidil?

You should keep using for as long as you want to maintain the effect. If you stop using the product, you will lose the hair that grew back and will most likely revert to the previous pattern of hair loss.

If you haven’t seen any results with Foam after 16 weeks or Solution for 1 year, you should discontinue using the product.

What if I accidentally spill some on my face or body?

Don’t panic, just wash it off with lots of cool water straight away, there’s nothing to worry about.

What should I look for as a sign that Minoxidil is working?

You should begin to notice that you're losing much less hair. You might even begin to see new hair growth that may be soft, downy and lighter in colour than the rest of your hair. Over time, this hair should thicken and blend in with the rest of your crop.

What happens if I stop using Minoxidil ? Will I keep my new hair?

No. If treatment is stopped, you will not only lose the hair that grew back, but you will most likely revert to your previous pattern of hair loss. However, if you stop using Minoxidil, at least you won't be worse off than before.

Can I switch from Foam to Solution?

You should be able to switch if you prefer one format over another, as both contain 5% minoxidil.

Can I use Minoxidil if I've already had a transplant?

No studies have been conducted to determine the safety and efficacy of Minoxidil for people having had a hair transplant, so, no, we don't recommend it.

Will Minoxidil affect the condition of my hair?

Minoxidil products can help strengthen and thicken your existing hair. There's no evidence that it will do any harm but there have been some rare reports of a slight change in colour or texture.

Should I use a special shampoo while using Minoxidil?

A gentle shampoo is recommended but not essential.

Do I have to wash my hair before applying Minoxidil and if so, how long should I wait afterwards before applying it?

You don't have to shampoo before applying Minoxidil but if you do, make sure your scalp is completely dry before applying it. This is simply to ensure that Minoxidil won't be diluted or evaporate before it has been fully absorbed.

Can I continue my normal hair care routine?

You should continue your hair care routine as normal, but choose your haircare products carefully. Gentle shampoos and conditioners suitable to your hair type are best and always rinse them out thoroughly. If using any sprays, gels, wax or mousse, make sure that your hair is completely dry before applying.

Can I use a hair dryer?

You can use a hair dryer after shampooing, but your hair should be allowed to dry naturally. If you use it to dry the solution the heat will cause it to evaporate before being absorbed into the scalp. Regular use of high heat can also damage your hair.

Can I go swimming after using Minoxidil?

Yes. But you should wait until the treatment is completely dry before taking the plunge. Do not apply an extra dose after swimming, wait until your next application.

Can I dye or perm?

Yes. Stick to your normal hair care routine but make sure you tell your hairdresser that you're using Minoxidil. Explain that any massaging of the scalp should be gentle to minimise hair breakage, and that if they use a comb it should have round, widely spaced teeth.

How can I help to prevent the foam from turning into a liquid?

It is important when dispensing the foam that the can is held vertically straight upside down to avoid the mixture turning into a liquid. If the can is held horizontally then the propellant is released too quickly, resulting in excess minoxidil liquid at the bottom of the can.

Can I use Minoxidil on a receding hair line?

Yes you can use Minoxidil if you are receding as this is typically the early stage of hereditary hair loss.